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zim2323  
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 More options Aug 20, 8:39 pm
From: zim2323
Date: Wed, 20 Aug 2008 08:39:29 -0700 (PDT)
Local: Wed, Aug 20 2008 8:39 pm
Subject: SYNC ISSUE with WM6.1 IMAP and Deleted Items
I have a Samsung i760.

For the last year:
WM6 with IMAP Gmail
When I deleted an email on the phone it was moved to the "Deleted
Items" label and synced as such.  The email had the "Inbox" label
removed and was only seen in the "Deleted Items" label in Gmail, and
reflected the same on the mobile phone.

After upgrading to the official WM6.1 upgrade, I configured IMAP Gmail
and everything is working great except deleting email from the phone.
If I delete email on the phone, it is re-labeled as "Deleted Items"
and is not seen in the Inbox.  I do a send/receive, and then look in
Gmail.  The email is still showing in the Inbox and nothing in
"Deleted Items".

All of a sudden, something is preventing the Inbox/Deleted Items
lables/folders on the phone to not properly sync.  I have tried
deleting the account and recreating it several times.  I have tested
moving and relabeling several other emails and there doesn't seem to
be a problem with them.

I'd like the emails I delete to sync back to Gmail from my phone that
they were deleted/relabeled.

Thanks!
zim2323


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wár17 §  
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(1 user)  More options Aug 20, 10:03 pm
From: wár17 §
Date: Wed, 20 Aug 2008 10:03:27 -0700 (PDT)
Local: Wed, Aug 20 2008 10:03 pm
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
Try remapping your IMAP sent folder so that it receives the deleted
email.

On Aug 20, 8:39 am, zim2323 wrote:


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zim2323  
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 More options Aug 20, 11:24 pm
From: zim2323
Date: Wed, 20 Aug 2008 11:24:09 -0700 (PDT)
Local: Wed, Aug 20 2008 11:24 pm
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
huh?

Can you give instructions please?

Windows Mobile does not have the option to "remap" any folders.

On Aug 20, 1:03 pm, wár17 § wrote:


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zim2323  
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 More options Aug 21, 3:52 am
From: zim2323
Date: Wed, 20 Aug 2008 15:52:29 -0700 (PDT)
Local: Thurs, Aug 21 2008 3:52 am
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
As a follow-up:

I got home and got a chance to fire up my WM6 and WM6.1 emulators.  I
configured both for IMAP Gmail and configured them exactly as I have
my phone configured now.

Both WM6 and WM6.1 are exhibiting the same problem so I don't think
this is specific to the upgrade.  Again, the problem is that anything
deleted on the phone is put in the "Deleted Items" label, but the sync/
change never happens in Gmail.  In Gmail, the mail still sits in the
Inbox with no change.

Any ideas?

On Aug 20, 2:24 pm, zim2323 wrote:


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zim2323  
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 More options Aug 21, 11:52 pm
From: zim2323
Date: Thu, 21 Aug 2008 11:52:34 -0700 (PDT)
Local: Thurs, Aug 21 2008 11:52 pm
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
Anybody have any ideas what could  have happened, or changed?

On Aug 20, 6:52 pm, zim2323 wrote:


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bkennelly  
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 More options Aug 22, 12:45 am
From: bkennelly
Date: Thu, 21 Aug 2008 12:45:44 -0700 (PDT)
Local: Fri, Aug 22 2008 12:45 am
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
I do not see any problems with any of my clients, but I do not have a
WM device, so I cannot address that directly.

On Aug 21, 11:52 am, zim2323 wrote:


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JNinja  
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 More options Aug 22, 3:01 am
From: JNinja
Date: Thu, 21 Aug 2008 15:01:27 -0700 (PDT)
Local: Fri, Aug 22 2008 3:01 am
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
I am also having this problem.  This is new, and only cropped up in
the last few days.  I've been running 6.1 since June with no
problem.

Starting within the last few days, if I delete a email from my inbox
on my phone, the item is left untouched when I log into gmail.

On Aug 21, 12:45 pm, bkennelly wrote:


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zim2323  
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 More options Aug 23, 8:50 am
From: zim2323
Date: Fri, 22 Aug 2008 20:50:18 -0700 (PDT)
Local: Sat, Aug 23 2008 8:50 am
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
Glad to hear this isn't just me.  I've been trying to find a support
number for Google to call them directly, but so far I have found
nothing

On Aug 21, 6:01 pm, JNinja wrote:


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zim2323  
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 More options Aug 25, 7:40 pm
From: zim2323
Date: Mon, 25 Aug 2008 07:40:04 -0700 (PDT)
Local: Mon, Aug 25 2008 7:40 pm
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
-bump-

Anybody else?  Maybe someone has fixed this?

On Aug 22, 11:50 pm, zim2323 wrote:


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steve28  
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 More options Aug 28, 3:31 pm
From: steve28
Date: Thu, 28 Aug 2008 03:31:50 -0700 (PDT)
Local: Thurs, Aug 28 2008 3:31 pm
Subject: Re: SYNC ISSUE with WM6.1 IMAP and Deleted Items
I had exactly the same problem with a director's PDA (HTC something-or-
other, Windows Mobile 6.1 Professional) at work. I was able to get the
server to recognise emails that were deleted from the handset by
hitting the <strong>Menu | Tools | Empty Deleted Items</strong>
command on the PDA.

Evidently when an email is deleted from a PDA/smartphone, it's just
'tagged' as deleted and is only refreshed on the server when emptying
the deleted items.

To sort this out permanently we had to change the setting <strong>Menu
| Tools | Options | Storage | Empty Deleted Items:</strong> to either
'immediately' or 'on connect/disconnect'

Hope this helps...

On Aug 25, 3:40 pm, zim2323 wrote:


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