Once your order is created, it takes 1-2 business days to process the order before the shipment.

Once your parcel is dispatched, the estimated delivery time is 6-12 working days depending on your location.

We're here to help! You can easily reach our friendly customer support team by sending an email to hello@capyera.com. We strive to respond to all inquiries within 24 hours and assist you with any questions or concerns you may have.

• Plush Body: 100% Polyester
• Oranges and Strawberries: Crystal Super Soft Fabric
• Inner Material: 3DPP Cotton

Absolutely! Capy-Era plushies are suitable for all ages and for all skin-types!

We use hypoallergenic materials, making them safe and suitable for everyone to enjoy without any worries about allergies.

We have a hassle-free return or exchange policy within 14 days of delivery.

For U.S. orders, we offer a 14-day, hassle-free return if you are not satisfied with our plushies!

For non-U.S. orders, we cannot accept any refund requests. However, we can offer a 14-day exchange for your order!

You can order with confidence!