This revised edition contains more help than ever, with: • An expanded introduction to letters, faxes, and e-mails, with new tips on the best use of each • Guidance on the nuances of e-mail, including how to avoid common pitfalls • ...

Hire with Your Head Updated with new case studies and more coverage of the impact and importance of the Internet in the hiring process, this indispensable guide has shown tens of thousands of managers and human resources professionals how ...

This book also includes a CD-ROM for both Windows and Mac with templates, product and technology links, tryout and free software tools, and even quizzes for use in classroom and training environments.

A practical handbook explains in clear, simple, easy-to-understand terms how to use one's mind, face, body, and voice to get a message across in any public speaking situation. Original.

But this isn't just a book of theory and technical jargon, this is a step-by-step, project-based book that will teach you exactly how to start using channels in your everyday work."--BOOK JACKET.

The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups.

Based in the "science" of resiliency, this book shows people in various occupations and circumstances how to become skilled at bouncing back quickly from setbacks, making difficult challenges turn out well, and converting misfortune into ...

"In this book you will find : Complete coverage of the 3 categories of disaster: natural hazards, human-caused hazards, and accidental/technical hazards, updated information on risks from cyber attacks, rioting, protests, product tampering, ...

Now, readers can learn to succeed in business by: • assessing their attitude toward themselves and their co-workers • overcoming nega­tive attitudes • learning the dos and don'ts in dealing with their bosses • becoming better ...

"In this book you will find : Complete coverage of the 3 categories of disaster: natural hazards, human-caused hazards, and accidental/technical hazards, updated information on risks from cyber attacks, rioting, protests, product tampering, ...